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1) Why do web sites sometimes take a long time to load?
2) How do I check my InfoChannel email from another Internet
connection?
3) Why am I logging on at less than my modems maximum
speed with a 33.6 or 56k modem?
4) What is the Internet?
5) What is the World-Wide Web?
6) What is FTP (File Transfer Protocol)?
7) What is a Protocol?
8) What is SMTP (Simple Mail Transfer Protocol)?
9) What is TCP/IP (Transmission Control Protocol/Internet
Protocol)?
10) What is a Server?
11) What are newsgroups?
12) What is a Bottleneck?
13) What is Finger?
14) What is Ping?
15) What is an IP address?
16) What is a packet?
17) What is freeware?
18) What is shareware?
19) What is ISDN?
20) What is baseband transmission?
21) What is broadband transmission?
22) What is Fiber Optic?
23) Define the term Cookies?
24) What is CGI?
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Why
do web sites sometimes take a long time to load? |
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When there is
a high demand for certain sites you will find that these sites are
slower to load, than times when demand is minimal. The NASA site
did demonstrate this quite well last year when Voyager was big news.
The link could not handle the *load. To relieve the load, *mirror
sites soon popped up to spread the load around.
*Load
traffic
*Mirror Sites additional sites with identical information
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How do I check
my InfoChannel email from another Internet connection?
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Answer: If you
are away from your computer, just visit http://mail.infochan.com
from any computer hooked up to the Internet! You will be prompted
to enter the first part of your e-mail address (for username@mail.infochan.com
enter username), your e-mail password, and then click
Login. Please remember, if your e-mail address is username@infochan.com,
you will need to change the E-mail Server to infochan.com.
The first time you use the service it will ask you to customize
the settings for your online account. Enter your name and verify
that the return address reflects your e-mail address, and then click
Save Config. After which you will be able to view all the messages
in your inbox.
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Why
am I logging on at less than my modems maximum speed with a
33.6 or 56k modem? |
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For 28.8 or
33.6 modems, normal connect rates will be between 21.6 and 28.8.
Keep in mind that the connect rate reported at logon is just a snapshot
of that moment and your actual rates will fluctuate up and down
during the time you are connected.
You can try
disconnecting any other telephones, answering or fax machines hooked
to any other phone jacks or you may want to run a dedicated line
from your computer phone jack straight to the phone box on your
house, bypassing other house phone jacks and circuits that may be
causing line noise or other interference. You can check modem setup;
be sure maximum speed is 115k (this is port speed for most 28.8
or 33.6 modems), data compression is on and flow control is set
to hardware.
Regarding 56k
modems and initial connect rates, some of the same factors apply.
In addition, the distance between you and your local telephone company's
CO (Central Office) or local exchange and the number of analog to
digital conversions along that route will also affect your ability
to connect faster. Generally, if you live more than 3 miles from
your CO or local exchange, you may not be able to connect any faster
with a 56k modem than you did with a 33.6 or 28.8 though, it is
possible you may see some improvement in throughput.
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What
is the Internet? |
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The Internet
is a global network of computers that communicate using a common
language. It's similar to the international telephone system --
no one owns or controls the whole thing, but it is connected in
a way that makes it work like one big network. There are over thirty
million people that have e-mail access to the Internet. That includes
you.
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What
is the World-Wide Web? |
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The World-Wide
Web is a term used to describe all of the information and multimedia
content available on the Internet. To access this information, you
use an application called a web browser. *Microsoft Internet Explorer
is a web browser application. Internet Explorer lets you search,
find, view and download information on the Internet. "Hypertext"
makes the web an easy place to navigate. Using a file format called
"HTML" (hypertext markup language), "hypertext"
lets you "hyperlink" or jump from one page on the web
to other pages -- those pages can contain images, movies, sounds,
3D worlds, just about anything. The pages and files can be located
anywhere on the Internet. The "hyperlinks" are the connecting
strands that form the World Wide Web. When you are connected to
the web, you have equal access to information anywhere in the world;
there are no additional "long distance" charges or restrictions.
*Netscape Navigator is also web browser application
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What
is FTP (File Transfer Protocol)? |
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File Transfer
Protocol (FTP), a standard Internet protocol, is the simplest way
to exchange files between computers on the Internet. Like the Hypertext
Transfer Protocol (HTTP), which transfers displayable web pages
and related files, and the Simple Mail Transfer Protocol (SMTP),
which transfers e-mail, FTP is an application protocol that uses
the Internet's TCP/IP protocols. FTP is commonly used to transfer
Web page files from their creator to the computer that acts as their
server for everyone on the Internet. It's also commonly used to
download programs and other files to your computer from other servers.
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What
is a Protocol? |
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In information
technology, a protocol is a special set of rules that end points
(in a telecommunication connection) use when they communicate. Protocols
exist at several levels in a telecommunication connection. There
are protocols between each of several functional layers and the
corresponding layers at the other end of a communication. Both end
points must recognize and observe a protocol.
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What
is SMTP (Simple Mail Transfer Protocol)? |
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SMTP (Simple
Mail Transfer Protocol) is a TCP/IP protocol used in the trasmission
of e-mail. However, it is limited in its ability to receive messages.
It is therefore usually used with one of two other protocols --
POP3 or Internet Message Access Protocol (IMAP) -- that lets the
user access messages in a server mailbox and download them periodically
from the server. In other words, users typically use a program that
utilizes SMTP for sending e-mail and either POP3 or IMAP for receiving
messages that have been stored for them at their local server.
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What
is TCP/IP (Transmission Control Protocol/Internet Protocol)? |
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Transmission
Control Protocol/Internet Protocol (TCP/IP) is the basic communication
language (or protocol) of the Internet. When you are set up with
direct access to the Internet, your computer is provided with a
copy of the TCP/IP instructions, just as every other computer on
the Internet, so that messages may be sent or information transmitted
between any computer on the Internet.
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What is a Server? |
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A server is
a computer program (specific set of ordered operations for a computer
to perform) that provides services to other computer programs in
the same computer or other computers. A client is the computer requesting
these services.
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What
are newsgroups? |
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Newsgroups are
electronic discussion groups in which you can share information
and opinions with people all over the world. Within each newsgroup,
you'll find any number of articles on a given subject, and many
subjects being discussed. Usenet newsgroups allow you to reply to
articles you have read and to publish ("post") your own
articles for others to read. Newsgroups are organized and grouped
by title using compound names such as rec.sport.basketball.college.
Here, rec specifies recreational topics, sport specifies a subgroup
of recreation, and so on.
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What
is a Bottleneck? |
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A system capacity
constraint that may result in reduced data flow during peak load
conditions.
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What
is Finger? |
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A command for
accessing limited account information for a user on a netowrk. On
some systems, finger only reports whether the user is currently
logged on. Other systems return additional information, such as
the user's full name, address, and telephone number. Of course,
the user must first enter this information into the system. Many
e-mail programs now have a finger utility built into them.
Note: Finger
is limited to providing information such as the full name of the
account holder and address information, intentionally made public
by the account holder.
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What
is Ping? |
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Short for Packet
Internet Groper, PING is a utility used to determine whether a specific
IP address is accessible. It works by sending a packet to the specified
address and waiting for a reply. PING is used primarily to troubleshoot
Internet connections. There are many freeware and shareware PING
utilities available.
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What
is an IP address? |
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An IP address
is an identifier for a computer or device on a TCP/IP network. Networks
using the TCP/IP protocol route messages based on the IP address
of the destination. The format of an IP address is a 32-bit numeric
address written as four numbers separated by periods. Each number
can be ranged 0 to 255. For example, 1.160.10.240 could be an IP
address.
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What
is a packet? |
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A packet is
a piece of a message transmitted over a packet-switching network.
One of the key features of a packet is that it contains the destination
address in addition to the data. In IP networks, packets are often
called datagrams.
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What
is freeware? |
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Freeware is
copyrighted software given away for free by the author. Although
it is available for free, the author retains the copyright, which
means that you cannot do anything with it that is not expressly
allowed by the author. Usually, the author allows people to use
the software, but not sell it.
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What
is shareware? |
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Shareware is
software distributed on the basis of an honour system. Most shareware
is delivered free of charge, but the author usually requests that
you pay a small fee if you like the program and use it regularly.
By sending the small fee, you become registered with the producer
so that you can receive service assistance and updates. You can
copy shareware and pass it along to friends and colleagues, but
they too are expected to pay a fee if they use the product.
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What
is ISDN? |
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Integrated
Services Digital Network (ISDN) is an international communications
standard for sending voice, video, and data over digital telephone
lines or normal telephone wires. ISDN supports data transfer rates
of 64 Kbps (64,000 bits per second). Most ISDN lines offered by
telephone companies give you two lines at once, called B channels.
You can use one line for voice and the other for data, or you can
use both lines for data to give you data rates of 128 Kbps, three
times the data rate provided by today's fastest modems.
The original version of ISDN employs baseband transmission. Another
version, called B-ISDN, uses broadband transmission and is able
to support transmission rates of 1.5 Mbps. B-ISDN requires fiber
optic cables and is not widely available.
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What
is baseband transmission? |
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A type of digital
data transmission in which each medium (wire) carries only one signal,
or channel, at a time. Most communications involving computers uses
baseband transmission. This includes communications from the computer
to devices (printers, monitors, and so on), communications via modems,
and the majority of networks. An exception is B-ISDN networks, which
use broadband transmission.
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What is broadband transmission? |
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: A type of
data transmission in which a single medium (wire) can carry several
channels at once. Cable TV, for example, uses broadband transmission.
In contrast, baseband transmission allows only one signal at a time.
Most communications
between computers, including the majority of local-area networks,
use baseband communications. An exception is B-ISDN networks, which
employ broadband transmission.
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What
is Fiber Optic? |
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A technology
that uses glass (or plastic) threads (fibers) to transmit data.
A fiber optic cable consists of a bundle of glass threads, each
of which is capable of transmitting messages modulated (to blend
data into a carrier signal) onto light waves.
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Define
the term Cookies. |
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"Cookies"
are the little bits of information that Web sites leave on your
system to identify you (and your interests) when you return to the
same web site. They are largely harmless, but some people don't
like them on principle and to others they raise privacy questions
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What
is CGI? |
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Answer: The
Common Gateway Interface (CGI) is a standard way for a Web server
to pass a Web user's request to an application program and to receive
data back to forward to the user. When the user requests a Web page
(for example, by clicking on a highlighted word or entering a Web
site address), the server sends back the requested page. However,
when a user fills out a form on a Web page and sends it in, it usually
needs to be processed by an application program. The Web server
typically passes the form information to a small application program
that processes the data and may send back a confirmation message.
This method or convention for passing data back and forth between
the server and the application is called the Common Gateway Interface
(CGI). It is part of the Web's Hypertext Transfer Protocol (HTTP).
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Several anti-virus
companies began warning Internet users on Monday, February 12, 2001
of a rapidly spreading new e-mail virus that taps into people's desire
to see pictures of tennis phenomenon Anna Kournikova. Because of the
big number of e-mails being generated by the virus, it can overload
and crash e-mail servers.
The virus (worm)
arrives as an e-mail with the subject: "Here you have, :o)"
The body of the
message then contains the following brief message: "Hi: Check This!"
It is the attachment
called "AnnaKournikova.jpg.vbs" that lures most users to continue.
The attachment's second extension may also be hidden, deceiving users
into believing they have received a JPEG photo of the famous young Russian.
Upon execution,
the virus sends the file as an attachment to every address listed in
an infected user's Microsoft Outlook address book.
Additionally, it
will attempt to launch (open) a browser directed to a particular Web
site on January 26 of every year.
For further information,
visit:
http://news.excite.com/news/ap/010212/17/tennis-star-virus
http://www.cnn.com/2001/TECH/internet/02/12/anna.worm/index.html
Another virus is
W95.Hybris which is a virus that spreads by email as an attachment to
outgoing emails. It was discovered in late September of 2000.
The message may
include the text "Snow White and the Seven dwarves" and the
attachment may have one of several different names, including, but not
limited to:
branca de neve.scr
dunga.scr
dwarf4you.exe
enano porno.exe
joke.exe
midgets.scr
sexy virgin.scr
So it appears that
if you receive an email with the subject or message that includes the
words, "Snow White and the Seven Dwarves" and an attachment
with a file like one of those above, you probably have received a virus.
For further information,
visit:
http://www.digitaldesk.com/articles/00/12/18/1653254.shtml
http://www.sexyfun.net/index.shtml
How to prevent
becoming a victim of a virus:
- Use an anti-virus
program (Norton or Mcafee), and update them regularly.
- Don't open attachments
coming from unknown sources. DELETE them immediately.
- Inform yourself.
There are lots of web sites dedicated to virus prevention.
Frequently Asked Questions (FAQ)
1. Question: How
to block unsolicited E-mail (Spam) in Microsoft Outlook Express?
Answer: Spam, or Unsolicited
Commercial E-Mail is a growing problem for all Internet users. Blocking
the known marketers is the best tool we have against Spam at this time.
However, from time to time Spam will leak through. The best way to manage
Spam in cases like this is for each user to take steps to protect themselves.
Purpose of this FAQ:
To teach users of Outlook Express for Windows how to filter their mail
to eliminate messages they do not want based on key words that the individual
user finds objectionable.
Step 1
Open Outlook Express
and from the top menu bar select Tools, Message Rules, and Mail with your
left mouse button.
Step 2
If you do not currently
have any mail rules created the New Mail rule dialogue box will appear.
If you already have one or more mail rules in place you will get a window
with a summary of those rules. If you get the summary, click on New and
you will see the window shown below.
In section 1 put a
check mark next to "Where the message body contains specific words".
In section 2 put a check mark next to "Delete it".
in section 4 delete what is there and type in your own name for this rule.
Step 3
In section 3, click
on contains specific words your left mouse button.
Step 4
On this screen you
will be asked to specify which words to block.
Type in the word you want blocked in the top line and click Add.
You will not need to go into the Options on this screen because the default
settings are correct to block mail containing the word you specify here.
After entering the word or words you want on this screen click OK.
Special Note: Keep
in mind that this rule will be triggered only when all the conditions
you specify are met. For example, if you wanted to block mail messages
with the words red, blue, or green and you added all three words to this
window, the only mail that would be blocked would be those messages containing
all three of the words. Mail with any one or two of them would still get
past the filter. To block multiple words its usually better to create
a separate rule for each word; red, blue, and green.
Step 5
Section 3 of the mail
rule will now contain the word you added on the previous screen.
Click OK to continue.
Step 6
A summary of the Mail
Rule will be displayed on the Mail rule tap of the Message Rules window.
If you are finished,
click OK.
If you would like to add another rule click on the New button
and follow the FAQ again from the top.
2. 2. Question: How
to block unsolicited E-mail (Spam) in Eudora Light?
Answer: You can filter
e-mail messages from certain senders.
From the menu, choose
Tools > Filters
Click New to create
a new filter. (Select an existing filter to edit it.)
In the Match section of the Filters dialog box, choose if you want to
filter incoming or outgoing mail (or both). For blocking Spam, check Incoming.
Then, you need to choose Special > Filter Messages to apply the filter.
From the Header drop-down list, choose the e-mail message header that
you want to match. To block Spam, choose From.
From the next drop-down list, which reads, "contains" by default,
choose an option. Contains is probably the most common choice.
In the text box to the right, enter the text you want to filter. For example,
if you want to filter e-mails that come from anybody@make$$$.com, you
would use the "contains" option and type make$$$.com. Then the
filter would affect any e-mails that contain "make$$$.com" in
the From header.
In the Actions section of the dialog box, choose one of the actions from
the drop-down list. You can use the Transfer To option. On
the right, click the button (it probably says In by default). You can
then choose from your mailboxes. For example, you could choose Trash.
(You can make a special mailbox called Spam for this purpose.)
Click the Close box of the Filters dialog box and click Yes/Save to save
the filter
Importance of Upgrading
Computer Software:
Frustration with the
limitations of your software is the first and most obvious sign that it's
time for a change. If you're surfing the Web with an older browser and
not seeing sites in the way the authors intended, it's time to move up.
If your software is unstable -- crashing, locking up or not behaving as
it should -- you should consider an upgrade. But before spending money,
make certain the problem lies in the software.
If you use a program both at home and at work, the versions should match.
Upgrade at home if you use the latest version at work.
If you upgrade your operating system, you should definitely change out
your most frequently used applications to match the new operating system.
Also, If you are uanble to view certain attachments or documents with
your email program, then it may be time to upgrade.
Where to go for the lastest version of:
Eudora - http://www.eudora.com/products/eudora/download/
Microsoft Outlook
Express - http://www.microsoft.com/windows/oe/
Netscape Navigator
- http://home.netscape.com/browsers/
Internet Explorer
- http://www.microsoft.com/windows/ie/download/
Do you want to change your e-mail password? You don't have to call InfoChannel
to do this - you can go on-line and change it yourself.
Use your browser to
go to http://mail.infochan.com:81
The screen you get
is shown below. In the box for Your E-Mail Address: replace "@example.com"
with your complete e-mail address. For example "cust.serv@mail.infochan.com".
In the box for Mail Account/POP3 Password: , enter your current e-mail
password, then click on "Authenticate":
On the next screen,
select Change Mail Account/POP3 Password:
The following screen,
see below, there are 2 boxes in which you are to type the new password
(6, 7 or 8 letters or numbers). Then click on Submit:
Your new password
is now in effect.
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